Shipping policy
We strive to deliver your orders quickly and reliably. Below you will find everything you need to know about our shipping options and delivery process.
🚚 Delivery Options
| Method | Estimated Delivery | Details |
|---|---|---|
| Standard Shipping | 4 – 7 working days | Tracked delivery, available worldwide |
| Express Shipping | 3 – 5 working days | Priority handling and faster transit |
| Priority Shipping | 2 – 4 working days | Fastest option with full tracking |
Delivery times are estimates measured from the date of dispatch, not the date of order. Actual delivery times may vary depending on your location and customs processing.
🚛 Logistics Method
All orders are shipped via reputable international courier services. We select the best carrier based on your destination to ensure reliable and timely delivery. Tracking information is provided for all shipments so you can monitor your package every step of the way.
📦 Packaging & Handling
All items are carefully packaged to ensure they arrive in perfect condition. We use sturdy, environmentally conscious packaging materials. Fragile items receive additional protective padding. All packages are sealed securely and labelled discreetly.
🎁 Gifting
If you are sending an order as a gift, please let us know at the time of purchase. We can include a gift message and ensure that no pricing information is included in the package. Simply add a note during checkout or contact us after placing your order.
📅 Delivery Schedule
Orders are processed and dispatched Monday through Friday, excluding public holidays. Orders placed before 1:00 PM (UTC) on a business day are typically dispatched the same day. Orders placed after the cut-off time or on weekends/holidays will be processed on the next business day.
⚠️ Important Notes
- Delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, weather conditions, or other factors outside our control.
- Any customs duties, taxes, or import fees imposed by your country are the responsibility of the recipient.
- We are not responsible for delays caused by incorrect or incomplete shipping information provided at checkout.
- If your order has not arrived within the estimated delivery window, please contact us and we will investigate promptly.
📸 Damaged or Incorrect Orders
If your order arrives damaged or you receive incorrect items, please contact us within 48 hours of delivery at support@hangifyhome.com. Include your order number and clear photographs of the damage or incorrect items. We will arrange a replacement or full refund at no additional cost to you.
📦 Track Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your package. If you have not received tracking information within 3 business days of placing your order, please contact us at support@hangifyhome.com.
Last updated: January 2026