Privacy policy

At Hangify Home, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.

🔐 Information We Collect

We collect the following types of information:

Personal Information

When you place an order or contact us, we may collect your name, email address, shipping address, phone number, and payment details. Payment information is processed directly by our payment provider (PayPal) — we do not store your card numbers or financial credentials on our servers.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data helps us understand how visitors interact with our site and improve the user experience.

Cookies

We use essential cookies for session management and payment processing. We do not use advertising or third-party tracking cookies. You can control cookie settings through your browser preferences.

💡 How We Use Your Data

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to your enquiries and provide customer support
• To improve our website, products, and services
• To comply with legal obligations
• To detect and prevent fraud

🔒 Data Security

We implement industry-standard security measures to protect your personal information, including TLS/SSL encryption for data in transit and secure server infrastructure. While no method of transmission over the Internet is 100% secure, we take all reasonable precautions to safeguard your data.

🤝 Sharing with Trusted Third Parties

We may share your information with the following trusted third parties solely for the purpose of fulfilling our services:

• Payment processors (PayPal) — to process transactions securely
• Shipping carriers — to deliver your orders
• Legal authorities — when required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

🧾 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Request that we limit the processing of your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain types of data processing.

To exercise any of these rights, please contact us at support@hangifyhome.com.

📨 Communication Storage

We retain records of customer communications (emails, support tickets) for as long as necessary to provide ongoing support and comply with our legal obligations. Order-related data is retained for accounting and tax purposes as required by applicable law.

🛠 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the bottom of this page. We encourage you to review this policy periodically.

💬 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@hangifyhome.com

RED ROSE SOLUTIONS LIMITED
FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG

Last updated: January 2026